Coinomi Support

Coinomi Basics 25

• Introduction to Coinomi: What is Coinomi?
• Getting started with Coinomi (Basic use and Navigation)
• How can I back up/restore my wallet? What happens if I lose my phone?
• Exchanging
• Migrating from other wallets into Coinomi

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Security and Privacy 13

• I've lost my Recovery Passphrase. Are my funds lost?
• I restored my wallet using the correct passphrase but I don't see my funds
• I have forgotten my app password, is it possible to reset it?
• How to add a BIP39 passphrase to my existing recovery phrase?.
• How can I get a NEW Recovery Passphrase?

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Exchanges 4

• HOW TO - Failed/Pending Exchanges
• Coins/Tokens unavailable in the in-app exchanges
• Exchange History - Information
• How to swap old BNB (Beacon chain) assets into the new BSC chain?

dApps/Tokens (ETH) 10

• How do ethereum fees work / How to use the ethereum 'Advanced Settings' menu?
• Linking to MyEtherWallet (MEW)
• Where are my tokens?
• GAS LIMIT - How does it all work in Coinomi?
• How to manually add an ERC20 token?

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Advanced features 11

• What is the difference between IMPORTING a private key and SWEEPING a wallet?
• How to import a Coinomi seed into Electrum?
• Can I import my Coinomi private keys to another non-HD wallet?
• Can I use Coinomi as a paper wallet?
• How can I manage multiple seeds in Coinomi?

View all 11

Transactions and troubleshooting 15

• What are these 0.00 ETH transactions?
• Why is my transaction unconfirmed/stuck for hours/days?
• How can I speed up, replace or cancel my unconfirmed transaction?
• Errors / problems sending
• BTC Fees, how does it all work?

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Forks 8

• All about forks.
• Claiming your forked coins
• BCH(ABC)/BSV Fork - Information/Splitting.
• How to extract private keys from other wallets
• I can't sweep my BTC private key

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SegWit 1

• What are "default", "compatibility" and "legacy" addresses? All about Segwit.